Order Resolution Request

Please use this form to report a damaged, defective, incorrect, or missing item. Requests must be submitted within fourteen (14) days of delivery.

Due to the custom and made-to-order nature of our products, UX BOXES does not accept returns or exchanges. Custom, personalized, printed, branded, and digital products are non-refundable unless otherwise required by law.

After reviewing your request, we will contact you by email with any available resolution options.

Please enable JavaScript in your browser to complete this form.

Choose a preferred resolution? *

• Store Credit
• Recycle
• Upcycle

Reason for request *

Did your order arrive damaged during shipment? *

• Yes
• No

Upload Images of damaged goods:

Drag & Drop Files, Choose Files to Upload You can upload up to 5 files.

Please show images of the entire shipment.

If you are requesting your order to be exchanged, what would you like instead?

What is your order number? *

Email *

Please enter any details about your order:

What was the date your order was delivered? *

Make sure delivery date does not exceed 14 days of return/exchange request. Example: 01/01/2024

Submit